Feel Good Work

ABOUT

Business strategist. Systems architect. Building what businesses actually need since 1981.

We wrote our first line of code in 1981. We deployed our last AI build this morning. Most people in this space can only say one of those things.

Lori Mercer Trimble

The short version.

40+ years building digital systems, business strategy, and marketing infrastructure. Every era of tech evolution, from the early internet to today's AI tools. And here's what hasn't changed: the businesses that win are the ones with the clearest strategy, the cleanest operations, and the right technology serving both.

1981

First line of code. The computer was enormous. The curiosity was bigger.

1993

First website built. Before Google existed. Before most people had email.

Early 2000s

SAP and CRM enterprise implementations. Led global tech teams across continents. Filled two passports doing it. Learned how to translate between what a business needs and what technology can actually do.

2012

Built Firefighter Wife from scratch. Strategy, marketing, content, tech, all of it. Grew it into a large platform with real reach and real revenue.

2021

Sold it. Real exit. Not a "pivot." A legitimate sale of a business built from nothing. That taught more about clean operations and business valuation than any course ever could.

2024-2025

AI collapsed the timeline between strategy and execution. What used to take 10 weeks, we build in a day. That’s not a metaphor.

Now

Building with AI every single day. Still curious. Still shipping. Leading a small, high-performing team that moves with agility and builds with precision.

Three things. All connected.

GROWTH

We design offer architecture, client journeys, content strategy, and marketing systems. Where your revenue comes from and how to get more of it, systematically.

DELIVERY

We build custom websites, digital ecosystems, AI tools, client portals, and automation systems. What your clients experience and how your product evolves.

OPS / SYSTEMS / PROCESS

We audit tech stacks, design workflows, build automations, and create the operational infrastructure that lets your business run without you watching it.

The combination is rare. Most strategists hand you a deck and walk away. Most builders need to be told what to build. We do both, and AI just made "both" very fast.

What this actually looks like, day to day.

On any given week, we're probably:

  • Designing an offer architecture for a consultant who’s been undercharging for three years
  • Architecting a custom website for a business that outgrew Squarespace three years ago
  • Building an AI workflow that saves a team 15 hours a week on client onboarding
  • Reviewing a tech stack for a $2M business and telling them which three tools to cancel
  • Mapping a client journey from first touch to delivery and finding the five places people drop off
  • Having a strategy call with a CEO who knows AI matters but doesn’t know where to start
  • Making GoHighLevel do things GoHighLevel was never designed to do

Some weeks we do all of those things. That's the job. It's a good job.

The posture.

We don't do guru worship. We don't do hype. We don't pretend AI is going to fix everything or that we have all the answers. Nobody does.

What we do know is how to think clearly about a business, design a strategy that serves it, and build the systems that make the strategy real. We've been doing this long enough to know what breaks under pressure and what holds up. We've run a real business, sold a real business, and we build real things for real clients every single day.

AI moves fast. But it will only move as fast as the humans can learn and adopt it. We care about the humans in the equation, not just the tools.

Everyone can be a coder now. That's genuinely exciting. But knowing what to build, knowing when the strategy is wrong, and knowing when the AI got it wrong? That still takes someone who's been doing this long enough to recognize the difference.

For the curious. The longer version.

Click to expand

Lori started in technology before the internet was a commercial thing. By the time most people were figuring out email, she was already building systems.

In the early 2000s, she was leading SAP and CRM enterprise implementations for large organizations. Big systems. Global teams. The kind of work where if the integration breaks, a factory floor stops moving. She learned how to think about systems at scale, how to manage developers across continents and time zones, and how to translate between what the business needs and what the technology can actually do.

That translation skill turned out to be the most valuable thing she ever developed. Because it's the thing almost nobody in this industry does well. Most tech people don't understand business. Most business people don't understand tech. Lori has spent her entire career living in the overlap.

She took that experience and built Firefighter Wife, an online platform that grew into something with real audience, real revenue, and real infrastructure. She ran it for almost a decade. Strategy, marketing, content, tech, operations, end to end. Then she sold it. That exit taught more about business valuation, clean operations, and what "built to sell" actually means than any course ever could.

After the sale, she spent time building for other businesses. Mostly six-figure coaches, consultants, and service providers who needed someone who could see the whole picture: the growth strategy, the marketing systems, the tech infrastructure, the operations. Not someone who just knew one piece.

Then AI happened. Not the AI that's been around for years doing recommendation engines and spam filtering. The AI that actually builds things. And it landed in the hands of someone who's been building things for four decades.

That's where we are now. Building faster than ever. With better tools than ever. With a small team that moves with the agility of a startup and the experience of an enterprise.

Our business philosophy in a nutshell.

CHANGE LIVES

It’s remarkable how easily we can reach people with online businesses. Start there. If your business doesn’t make someone’s life better, the tech doesn’t matter.

HAVE VISION

Play the long game. Avoid those embarrassing pivots. The industry is still figuring itself out, but the principles of good business haven’t changed since the Romans.

STRATEGY FIRST

Don’t chase online tactics without foundational strategy. Marketing is psychology and has been timeless for centuries. The tools change. The thinking doesn’t.

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PROFESSIONAL TEAM

Build teams of professionals and experts, with growth paths and incentives to achieve big mission goals. Even if your "team" is you and an AI. Especially then.

TECH IS EASY. PROCESS IS ESSENTIAL.

There are a zillion tech choices. It’s how you design your strategy and processes that matters most. The tech is the easy part. We promise.

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MATH DOESN’T LIE

Watch your financials. Measure your marketing. Then add in your intuitive sense to make the best decisions. The businesses that thrive are the ones that look at their numbers without flinching.

Small team. High performance. On purpose.

People ask about this. Isn't it risky to work with a small team?

Here's the honest answer: it depends on what you're comparing it to.

If you're comparing it to a 50-person agency with deep benches and 24/7 support, sure, they have more bodies. They also have more overhead, more handoffs, more places for your project to get lost in someone's queue, and a junior developer who just learned React building your strategic infrastructure.

What you get with us: the person who scopes the project is the person who builds it. The person who builds it is the person you call when something breaks at 9pm on a Thursday. There is no game of telephone.

The team is Lori, a contract team of dedicated specialists who are experts in their niche, and AI that follows her direction. Every designer, developer, and strategist on this bench was chosen for a specific reason. They don't rotate. They don't disappear between projects. They know the work, they know the standards, and they know each other.

Every project runs through the Feel Good Flow: a structured process designed so nothing gets dropped between handoffs. From scoping through delivery, there's one thread of ownership. You get a consistent experience whether the work touches strategy, design, code, or automation. The team that plans it is the team that builds it is the team that supports it.

Efficiency is her love language. Small, high-performing teams are excelling right now because they can move with agility to new technologies and still have the power of camaraderie and shared standards. That's exactly what this is.

Over 4 decades of building things that work.

It's still the same today.

Brains + Heart + Good people running solid processes.

No panic allowed. Let's do this differently.

The hard work is the thinking. The build is fast.

WHAT ARE WE GOING TO BUILD TOGETHER?

A real conversation. Not a demo. Not a deck.